Customer Services
To contact us by phone, please call 352-265-9900 or toll free at 888-DRL-LABS (375-5227).
Reporting
Reports will be faxed or printed directly to the physician or laboratory.
Courier Services
In designated areas, specimen pickup and report delivery may be available through independent contractors. Contact the laboratory for details in arranging pick-up by a designated contractor. Pick-up may be initiated by directly contacting the designated courier(s) or by contacting our laboratory.
DHL transportation is available for overnight deliveries. Contact our laboratory for details.
Supplies
Supplies for submitting specimens to the University of Florida Diagnostic Reference Laboratories (UF DRL) are available at no additional charge.
CLICK HERE TO VIEW SUPPLY DETAILS
Specimen Transport
Information regarding after-hour deliveries and specimen packaging is provided in detail via the "Specimen Handling and Transportation" page.
Billing
Services include direct billing and account billing options. Specific information is provided HERE.
Service Representatives
Service representatives provide the link between the client and the University of Florida Diagnostic Reference Laboratories. Our service representatives will provide information about services, policies, and test offerings. As well, they will coordinate arrangements for a referral service tailored to your needs and assist in ensuring that you receive optimum laboratory service.